Overview

In the event of a user leaving the company, or other cases that requires the account disabled, we can disable a user in the system. It is not recommended to delete a user, for historical purposes. In fact, if the user is already linked somewhere in the system (for example, being assigned a job), then the system will not allow the user to be deleted.

However, the user can be disabled. Disabled user will not be able to log in or appear anywhere else in the system. This is the recommended approach.

Disabling User

This section can only be done by an admin. In Users desk, click on User to get to users list.


You'll see list of users. Click on the user that you wish to disable.

Under User Details tab, untick the Enabled checkbox, and click Save.


The user is now disabled.

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